Return Policy

Welcome to Lucid Creationz Ltd's return policy.
We want you to love your purchase, and our 14-day return policy ensures your satisfaction.
Here's a guide on how to navigate returns:

Eligibility for Return: To be eligible, your item must be in its original condition, unworn, unused, with tags, and in its original packaging.
Ensure you have the receipt or proof of purchase.

Initiating a Return: Contact us at lucidcreationzltd@gmail.com with your reason for return.
If accepted, we'll provide a return shipping label and instructions on where to send the package. Items sent back without prior approval won't be accepted.

Damages and Issues: Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately, and we'll promptly address the issue.

Exceptions/Non-Returnable Items: Certain items like custom-made products, original & limited edition art/accessories, hazardous materials, and sale items are non-returnable.
Please contact us if you have questions about your specific item.

Exchanges: For a faster exchange process, return the item and, upon acceptance, make a separate purchase for the desired item.

Refunds: Once we receive and inspect your return, we'll notify you about the approval status. If approved, you can choose between an automatic refund or a discount code of equivalent value.
Keep in mind that processing times by your bank or credit card company may vary.

Contact us at lucidcreationzltd@gmail.com for any further questions or concerns regarding your return.